{"id":8074,"date":"2026-08-13T15:24:09","date_gmt":"2026-08-13T19:54:09","guid":{"rendered":"https:\/\/www.carlosesandoval.com\/?p=8074"},"modified":"2026-08-13T15:30:01","modified_gmt":"2026-08-13T20:00:01","slug":"carlos-e-sandoval-p-a-obtuvo-la-certificacion-iso-90012015","status":"publish","type":"post","link":"https:\/\/www.carlosesandoval.com\/es\/carlos-e-sandoval-p-a-obtuvo-la-certificacion-iso-90012015\/","title":{"rendered":"Carlos E. Sandoval, P.A. obtuvo la certificaci\u00f3n ISO 9001:2015"},"content":{"rendered":"

La Firma Carlos E. Sandoval P.A.\u00a0<\/span>ahora<\/span>\u00a0<\/span>trabaja<\/span>\u00a0bajo\u00a0<\/span>una<\/span>\u00a0norma\u00a0<\/span>internacional<\/span>\u00a0de\u00a0<\/span>calidad<\/span>: \u00bf<\/span>qu\u00e9<\/span>\u00a0<\/span>significa<\/span>\u00a0para\u00a0<\/span>usted<\/span>?<\/span><\/span>\u00a0<\/span><\/h3>\n

Carlos E. Sandoval, P.A.\u00a0<\/span><\/b>\u00a0obtuvo\u00a0la\u00a0certificaci\u00f3n\u00a0<\/span>ISO 9001:2015\u00a0<\/span><\/b>de\u00a0su\u00a0Sistema de\u00a0Gesti\u00f3n\u00a0de la Calidad,\u00a0otorgada\u00a0por\u00a0<\/span>Bureau Veritas\u00a0<\/span><\/b>con\u00a0acreditaci\u00f3n\u00a0ONAC. El\u00a0alcance\u00a0certificado\u00a0cubre\u00a0la\u00a0prestaci\u00f3n\u00a0de\u00a0servicios\u00a0especializados\u00a0para\u00a0procesos\u00a0migratorios\u00a0de\u00a0los\u00a0Estados\u00a0Unidos.<\/span>\u00a0<\/span><\/p>\n

Suena\u00a0t\u00e9cnico. Pero\u00a0detr\u00e1s\u00a0de\u00a0esas\u00a0siglas\u00a0hay algo\u00a0muy\u00a0concreto\u00a0para\u00a0quien\u00a0conf\u00eda\u00a0su\u00a0caso\u00a0migratorio\u00a0a un abogado: la forma\u00a0en\u00a0que\u00a0la\u00a0firma\u00a0trabaja\u00a0fue\u00a0revisada,\u00a0documentada\u00a0y\u00a0verificada\u00a0por\u00a0un auditor\u00a0externo\u00a0e\u00a0independiente.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

\u00bfQu\u00e9\u00a0es la ISO 9001?<\/span><\/b>\u00a0<\/span><\/p>\n

La ISO 9001 es la norma\u00a0internacional\u00a0de\u00a0referencia\u00a0para\u00a0sistemas\u00a0de\u00a0gesti\u00f3n\u00a0de la\u00a0calidad. La publica la Organizaci\u00f3n Internacional de\u00a0Normalizaci\u00f3n\u00a0y\u00a0su\u00a0versi\u00f3n\u00a0vigente\u00a0es la de 2015. M\u00e1s de un\u00a0mill\u00f3n\u00a0de\u00a0organizaciones\u00a0en\u00a0el\u00a0mundo\u00a0la\u00a0aplican,\u00a0desde\u00a0f\u00e1bricas\u00a0hasta\u00a0hospitales\u00a0y\u00a0firmas\u00a0de\u00a0servicios\u00a0profesionales.<\/span>\u00a0<\/span><\/p>\n

La norma no dice\u00a0c\u00f3mo\u00a0debe\u00a0litigarse\u00a0un\u00a0caso\u00a0ni\u00a0qu\u00e9\u00a0estrategia\u00a0migratoria\u00a0seguir. Lo\u00a0que\u00a0exige\u00a0es\u00a0que\u00a0la\u00a0organizaci\u00f3n\u00a0tenga\u00a0procesos\u00a0definidos,\u00a0riesgos\u00a0identificados,\u00a0responsables\u00a0claros,\u00a0registros\u00a0de lo\u00a0que\u00a0hace\u00a0y un\u00a0mecanismo\u00a0para\u00a0corregir\u00a0errores\u00a0y\u00a0mejorar. En\u00a0otras\u00a0palabras:\u00a0que\u00a0el\u00a0buen\u00a0servicio\u00a0no\u00a0dependa\u00a0de la memoria o del\u00a0buen\u00a0d\u00eda de\u00a0una\u00a0persona,\u00a0sino\u00a0de un\u00a0sistema.<\/span>\u00a0<\/span><\/p>\n

Que\u00a0la\u00a0certificaci\u00f3n\u00a0venga\u00a0de Bureau Veritas \u2014fundada\u00a0en\u00a01828, con\u00a0m\u00e1s\u00a0de 8.000\u00a0auditores\u00a0y\u00a0m\u00e1s\u00a0de 145.000\u00a0certificados\u00a0emitidos\u00a0en\u00a0el\u00a0mundo\u2014 y bajo\u00a0acreditaci\u00f3n\u00a0ONAC\u00a0significa\u00a0que\u00a0quien\u00a0evalu\u00f3\u00a0no\u00a0fue\u00a0la\u00a0firma\u00a0ni\u00a0un consultor\u00a0contratado\u00a0por\u00a0ella,\u00a0sino\u00a0un\u00a0tercero\u00a0acreditado.<\/span>\u00a0<\/span><\/p>\n

Lo\u00a0que\u00a0cambia para\u00a0usted\u00a0como\u00a0cliente<\/span><\/b>\u00a0<\/span><\/p>\n

Su\u00a0caso\u00a0deja\u00a0rastro.\u00a0<\/span><\/b>La norma\u00a0obliga\u00a0a\u00a0controlar\u00a0la\u00a0informaci\u00f3n\u00a0documentada. Cada\u00a0etapa,\u00a0formulario,\u00a0evidencia\u00a0y\u00a0fecha\u00a0l\u00edmite\u00a0queda\u00a0registrada\u00a0y es\u00a0verificable. No hay \u201cqued\u00f3\u00a0en\u00a0un\u00a0correo\u201d.<\/span>\u00a0<\/span><\/p>\n

Sabe\u00a0qu\u00e9\u00a0esperar\u00a0y de\u00a0qui\u00e9n.\u00a0<\/span><\/b>El\u00a0sistema\u00a0exige\u00a0definir\u00a0canales de\u00a0comunicaci\u00f3n,\u00a0responsables\u00a0y\u00a0tiempos\u00a0de\u00a0respuesta. Eso reduce la\u00a0incertidumbre,\u00a0que\u00a0en\u00a0un\u00a0proceso\u00a0migratorio\u00a0suele\u00a0pesar\u00a0tanto\u00a0como\u00a0el\u00a0resultado.<\/span>\u00a0<\/span><\/p>\n

El\u00a0equipo\u00a0tiene\u00a0competencias\u00a0verificadas.\u00a0<\/span><\/b>La ISO 9001\u00a0requiere\u00a0definir\u00a0qu\u00e9\u00a0perfil\u00a0y\u00a0qu\u00e9\u00a0formaci\u00f3n\u00a0necesita\u00a0cada\u00a0rol, y\u00a0conservar\u00a0la\u00a0evidencia. Un auditor\u00a0externo\u00a0revis\u00f3\u00a0esos\u00a0registros.<\/span>\u00a0<\/span><\/p>\n

Los\u00a0errores\u00a0se\u00a0gestionan, no se\u00a0ocultan.\u00a0<\/span><\/b>La norma\u00a0obliga\u00a0a registrar\u00a0quejas\u00a0y no\u00a0conformidades,\u00a0analizar\u00a0la causa\u00a0ra\u00edz\u00a0y\u00a0demostrar\u00a0la\u00a0acci\u00f3n\u00a0correctiva. Bureau Veritas\u00a0verifica\u00a0que\u00a0ese\u00a0ciclo\u00a0funcione\u00a0de\u00a0verdad.<\/span>\u00a0<\/span><\/p>\n

Lo\u00a0que\u00a0la\u00a0firma\u00a0tuvo\u00a0que\u00a0demostrar<\/span><\/b>\u00a0<\/span><\/p>\n

Certificarse\u00a0no es\u00a0llenar\u00a0un\u00a0formulario. Para\u00a0llegar\u00a0al\u00a0certificado, la\u00a0organizaci\u00f3n\u00a0tuvo\u00a0que:<\/span>\u00a0<\/span><\/p>\n

    \n
  • Definir\u00a0su\u00a0contexto, sus partes\u00a0interesadas\u00a0y el\u00a0alcance\u00a0exacto\u00a0del\u00a0sistema.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
      \n
    • Establecer\u00a0una\u00a0pol\u00edtica\u00a0de\u00a0calidad\u00a0y\u00a0objetivos\u00a0medibles, con\u00a0compromiso\u00a0demostrable\u00a0de la\u00a0direcci\u00f3n.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
        \n
      • Mapear\u00a0sus\u00a0procesos\u00a0\u2014desde\u00a0el primer\u00a0contacto\u00a0con el\u00a0cliente\u00a0hasta el\u00a0cierre\u00a0del\u00a0caso\u2014 e\u00a0identificar\u00a0riesgos\u00a0y\u00a0oportunidades\u00a0en\u00a0cada\u00a0uno.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
          \n
        • Controlar\u00a0sus\u00a0documentos\u00a0y\u00a0registros, y sus\u00a0proveedores\u00a0y\u00a0procesos\u00a0contratados\u00a0externamente.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
            \n
          • Medir:\u00a0satisfacci\u00f3n\u00a0del\u00a0cliente,\u00a0indicadores\u00a0de\u00a0desempe\u00f1o,\u00a0cumplimiento\u00a0de\u00a0plazos.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
              \n
            • Ejecutar\u00a0auditor\u00edas\u00a0internas\u00a0y\u00a0una\u00a0revisi\u00f3n\u00a0formal\u00a0por\u00a0la\u00a0direcci\u00f3n.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
                \n
              • Aprobar\u00a0una\u00a0auditor\u00eda\u00a0Etapa 1 (revisi\u00f3n\u00a0documental y de\u00a0preparaci\u00f3n) y\u00a0una\u00a0auditor\u00eda\u00a0Etapa 2\u00a0en\u00a0sitio,\u00a0donde\u00a0se\u00a0eval\u00faa\u00a0la\u00a0implementaci\u00f3n\u00a0real y la\u00a0eficacia\u00a0del\u00a0sistema, y se\u00a0auditan\u00a0todas\u00a0las\u00a0actividades\u00a0del\u00a0alcance.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
                  \n
                • Cerrar\u00a0las no\u00a0conformidades\u00a0detectadas\u00a0dentro\u00a0de\u00a0los\u00a0plazos\u00a0establecidos\u00a0por\u00a0el\u00a0organismo\u00a0certificador.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

                  Solo\u00a0despu\u00e9s\u00a0de\u00a0eso, la\u00a0Gerencia\u00a0T\u00e9cnica de Bureau Veritas \u2014no el\u00a0auditor\u2014\u00a0toma\u00a0la\u00a0decisi\u00f3n\u00a0de\u00a0certificaci\u00f3n.<\/span>\u00a0<\/span><\/p>\n

                  \u00bfCu\u00e1nto\u00a0tiempo\u00a0toma?<\/span><\/b>\u00a0<\/span><\/p>\n

                  En\u00a0una\u00a0organizaci\u00f3n\u00a0de\u00a0este\u00a0tama\u00f1o, el camino\u00a0realista\u00a0va\u00a0de seis a\u00a0doce\u00a0meses,\u00a0distribuidos\u00a0aproximadamente\u00a0as\u00ed:<\/span>\u00a0<\/span><\/p>\n

                    \n
                  1. Diagn\u00f3stico\u00a0y\u00a0planificaci\u00f3n\u00a0(3 a 6\u00a0semanas):\u00a0brecha\u00a0entre lo\u00a0que\u00a0se\u00a0hace\u00a0y lo\u00a0que\u00a0la norma\u00a0pide.<\/span>\u00a0<\/span><\/li>\n<\/ol>\n
                      \n
                    1. Dise\u00f1o\u00a0y\u00a0documentaci\u00f3n\u00a0(2 a 4 meses):\u00a0procesos,\u00a0pol\u00edtica,\u00a0indicadores,\u00a0controles.<\/span>\u00a0<\/span><\/li>\n<\/ol>\n
                        \n
                      1. Implementaci\u00f3n\u00a0y\u00a0generaci\u00f3n\u00a0de\u00a0evidencia\u00a0(3 a 6 meses):\u00a0esta\u00a0etapa\u00a0no se\u00a0puede\u00a0acelerar,\u00a0porque\u00a0el auditor\u00a0necesita\u00a0ver\u00a0el\u00a0sistema\u00a0funcionando\u00a0durante\u00a0un\u00a0periodo, no un manual\u00a0reci\u00e9n\u00a0impreso.<\/span>\u00a0<\/span><\/li>\n<\/ol>\n
                          \n
                        1. Auditor\u00eda\u00a0interna y\u00a0revisi\u00f3n\u00a0por\u00a0la\u00a0direcci\u00f3n\u00a0(3 a 4\u00a0semanas).<\/span>\u00a0<\/span><\/li>\n<\/ol>\n
                            \n
                          1. Auditor\u00eda\u00a0de\u00a0certificaci\u00f3n: Etapa 1 y Etapa 2, con un\u00a0intervalo\u00a0m\u00e1ximo\u00a0de 180 d\u00edas entre ambas, y\u00a0decisi\u00f3n\u00a0posterior.<\/span>\u00a0<\/span><\/li>\n<\/ol>\n

                            Y no termina ah\u00ed. El\u00a0certificado\u00a0tiene\u00a0una\u00a0vigencia\u00a0de\u00a0tres\u00a0a\u00f1os, con\u00a0auditor\u00edas\u00a0de\u00a0seguimiento\u00a0anuales\u00a0\u2014la\u00a0primera\u00a0dentro\u00a0de\u00a0los\u00a0doce\u00a0meses\u00a0siguientes\u00a0a la\u00a0decisi\u00f3n\u2014 y\u00a0una\u00a0recertificaci\u00f3n\u00a0completa antes del\u00a0vencimiento. Es un\u00a0compromiso\u00a0permanente, no un\u00a0trofeo.<\/span>\u00a0<\/span><\/p>\n

                            Lo\u00a0que\u00a0la\u00a0certificaci\u00f3n\u00a0no\u00a0significa<\/span><\/b>\u00a0<\/span><\/p>\n

                            Por\u00a0transparencia: la ISO 9001\u00a0certifica\u00a0el\u00a0sistema\u00a0de\u00a0gesti\u00f3n\u00a0de la\u00a0firma, no sus\u00a0resultados\u00a0legales.\u00a0Ning\u00fan\u00a0certificado\u00a0\u2014ni\u00a0ninguna\u00a0firma\u00a0seria\u2014\u00a0puede\u00a0garantizar\u00a0la\u00a0aprobaci\u00f3n\u00a0de\u00a0una\u00a0visa o de un\u00a0caso\u00a0ante las\u00a0autoridades\u00a0migratorias.\u00a0Tampoco\u00a0es\u00a0una\u00a0certificaci\u00f3n\u00a0de\u00a0especialidad\u00a0jur\u00eddica.<\/span>\u00a0<\/span><\/p>\n

                            Lo\u00a0que\u00a0s\u00ed\u00a0garantiza\u00a0es la forma de\u00a0trabajar:\u00a0procesos\u00a0ordenados,\u00a0informaci\u00f3n\u00a0controlada,\u00a0plazos\u00a0vigilados\u00a0y\u00a0mejora\u00a0verificada\u00a0por\u00a0un\u00a0tercero\u00a0independiente. En\u00a0materia\u00a0migratoria,\u00a0donde\u00a0un\u00a0documento\u00a0tard\u00edo\u00a0o un\u00a0dato\u00a0mal\u00a0registrado\u00a0puede\u00a0costar\u00a0a\u00f1os,\u00a0esa\u00a0disciplina\u00a0no es un\u00a0detalle\u00a0administrativo. Es\u00a0parte\u00a0del\u00a0servicio.<\/span>\u00a0<\/span><\/p>\n

                            \u00a0<\/span><\/p>\n

                            \u00a0<\/span><\/p>\n

                            Articulo\u00a0para LinkedIn<\/span>\u00a0<\/span><\/p>\n

                            \u00a0<\/span><\/p>\n

                            Por\u00a0qu\u00e9\u00a0una\u00a0firma\u00a0de\u00a0inmigraci\u00f3n\u00a0decidi\u00f3\u00a0someterse\u00a0a\u00a0una\u00a0auditor\u00eda\u00a0externa (y\u00a0qu\u00e9\u00a0aprendimos\u00a0en\u00a0el camino)<\/span><\/b>\u00a0<\/span><\/p>\n

                            Nadie\u00a0contrata\u00a0a un abogado de\u00a0inmigraci\u00f3n\u00a0por\u00a0su\u00a0documentaci\u00f3n\u00a0interna. Lo\u00a0contratan\u00a0porque\u00a0tiene\u00a0un\u00a0caso,\u00a0una\u00a0familia\u00a0esperando\u00a0y un\u00a0plazo\u00a0que\u00a0no\u00a0perdona.<\/span>\u00a0<\/span><\/p>\n

                            Precisamente\u00a0por\u00a0eso\u00a0decidimos\u00a0certificarnos\u00a0en\u00a0ISO 9001:2015.<\/span>\u00a0<\/span><\/p>\n

                            Hoy\u00a0podemos\u00a0anunciar\u00a0que\u00a0<\/span>Carlos E. Sandoval, P.A.\u00a0<\/span><\/b>(Hollywood, Florida) y\u00a0<\/span>Abogado\u00a0Migratorio\u00a0Carlos Sandoval S.A.S.\u00a0<\/span><\/b>(Medell\u00edn, Colombia)\u00a0obtuvimos\u00a0la\u00a0certificaci\u00f3n\u00a0de\u00a0nuestro\u00a0Sistema de\u00a0Gesti\u00f3n\u00a0de la Calidad bajo la norma ISO 9001:2015,\u00a0otorgada\u00a0por\u00a0<\/span>Bureau Veritas\u00a0<\/span><\/b>con\u00a0acreditaci\u00f3n\u00a0ONAC, para la\u00a0prestaci\u00f3n\u00a0de\u00a0servicios\u00a0especializados\u00a0en\u00a0procesos\u00a0migratorios\u00a0de\u00a0los\u00a0Estados\u00a0Unidos.<\/span>\u00a0<\/span><\/p>\n

                            La\u00a0pregunta\u00a0inc\u00f3moda\u00a0que\u00a0origin\u00f3\u00a0todo<\/span><\/b>\u00a0<\/span><\/p>\n

                            En\u00a0servicios\u00a0profesionales\u00a0es\u00a0f\u00e1cil\u00a0confundir\u00a0esfuerzo\u00a0con\u00a0sistema. Un\u00a0equipo\u00a0comprometido\u00a0puede\u00a0sostener\u00a0resultados\u00a0excelentes\u00a0durante\u00a0a\u00f1os\u2026 hasta\u00a0que\u00a0crece, hasta\u00a0que\u00a0dos\u00a0oficinas\u00a0en\u00a0dos\u00a0pa\u00edses\u00a0tienen\u00a0que\u00a0coordinarse, o hasta\u00a0que\u00a0la persona\u00a0que\u00a0\u201csab\u00eda\u00a0c\u00f3mo\u00a0se\u00a0hac\u00eda\u201d no\u00a0est\u00e1\u00a0disponible.<\/span>\u00a0<\/span><\/p>\n

                            La\u00a0pregunta\u00a0que\u00a0nos\u00a0hicimos\u00a0fue\u00a0simple y algo\u00a0inc\u00f3moda:\u00a0si\u00a0ma\u00f1ana\u00a0duplicamos\u00a0el\u00a0volumen\u00a0de\u00a0casos, \u00bfnuestro\u00a0servicio\u00a0seguir\u00eda\u00a0siendo\u00a0el\u00a0mismo?<\/span>\u00a0<\/span><\/p>\n

                            La ISO 9001 es\u00a0una\u00a0forma\u00a0rigurosa\u00a0de responder\u00a0esa\u00a0pregunta. No\u00a0mide\u00a0talento;\u00a0mide\u00a0si\u00a0el\u00a0talento\u00a0est\u00e1\u00a0respaldado\u00a0por\u00a0procesos\u00a0que\u00a0funcionan\u00a0sin\u00a0hero\u00edsmos.<\/span>\u00a0<\/span><\/p>\n

                            Qu\u00e9\u00a0implic\u00f3\u00a0realmente<\/span><\/b>\u00a0<\/span><\/p>\n

                            Certificarse\u00a0no\u00a0fue\u00a0redactar\u00a0un manual.\u00a0Implic\u00f3:<\/span>\u00a0<\/span><\/p>\n

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                            • Mapear\u00a0cada\u00a0proceso,\u00a0desde\u00a0el primer\u00a0contacto\u00a0con el\u00a0cliente\u00a0hasta el\u00a0cierre\u00a0del\u00a0expediente, y\u00a0admitir\u00a0d\u00f3nde\u00a0hab\u00eda\u00a0vac\u00edos.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
                                \n
                              • Identificar\u00a0riesgos\u00a0antes de\u00a0que\u00a0se\u00a0conviertan\u00a0en\u00a0problemas\u00a0del\u00a0cliente: un\u00a0plazo, un\u00a0documento\u00a0faltante,\u00a0una\u00a0traducci\u00f3n, un\u00a0cambio\u00a0normativo.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
                                  \n
                                • Definir\u00a0competencias\u00a0por\u00a0rol\u00a0y\u00a0documentar\u00a0la\u00a0formaci\u00f3n\u00a0del\u00a0equipo.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
                                    \n
                                  • Medir\u00a0lo\u00a0que\u00a0antes se\u00a0intu\u00eda:\u00a0satisfacci\u00f3n\u00a0del\u00a0cliente,\u00a0tiempos\u00a0de\u00a0respuesta,\u00a0cumplimiento\u00a0de\u00a0plazos.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
                                      \n
                                    • Auditarnos\u00a0a\u00a0nosotros\u00a0mismos\u00a0primero, y\u00a0tratar\u00a0los\u00a0hallazgos\u00a0como\u00a0informaci\u00f3n, no\u00a0como\u00a0reproche.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
                                        \n
                                      • Abrir\u00a0las\u00a0puertas\u00a0a un auditor\u00a0externo\u00a0en\u00a0dos\u00a0etapas:\u00a0revisi\u00f3n\u00a0documental y de\u00a0preparaci\u00f3n\u00a0(Etapa 1) y\u00a0evaluaci\u00f3n\u00a0en\u00a0sitio de la\u00a0implementaci\u00f3n\u00a0y\u00a0su\u00a0eficacia\u00a0(Etapa 2),\u00a0donde\u00a0se\u00a0audita\u00a0la\u00a0totalidad\u00a0de las\u00a0actividades\u00a0del\u00a0alcance.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
                                          \n
                                        • Cerrar\u00a0las no\u00a0conformidades\u00a0en\u00a0los\u00a0plazos\u00a0definidos\u00a0por\u00a0el\u00a0organismo\u00a0certificador, con\u00a0an\u00e1lisis\u00a0de causa\u00a0ra\u00edz\u00a0y\u00a0evidencia\u00a0de\u00a0implementaci\u00f3n.<\/span>\u00a0<\/span><\/li>\n<\/ul>\n

                                          Un\u00a0detalle\u00a0que\u00a0a\u00a0los\u00a0equipos\u00a0multinacionales\u00a0les\u00a0conviene\u00a0entender: al ser\u00a0una\u00a0certificaci\u00f3n\u00a0multicompa\u00f1\u00eda,\u00a0si\u00a0una\u00a0sede\u00a0no\u00a0cumple, la\u00a0certificaci\u00f3n\u00a0se pone\u00a0en\u00a0riesgo\u00a0para\u00a0toda\u00a0la red. No\u00a0existe\u00a0la\u00a0opci\u00f3n\u00a0de\u00a0excluir\u00a0la\u00a0sede\u00a0\u201cproblem\u00e1tica\u201d.\u00a0Eso cambia\u00a0por\u00a0completo\u00a0la\u00a0conversaci\u00f3n\u00a0interna:\u00a0obliga\u00a0a un\u00a0est\u00e1ndar\u00a0\u00fanico.<\/span>\u00a0<\/span><\/p>\n

                                          \u00a0<\/span><\/p>\n

                                          Vale la pena destacar el liderazgo de Carlos E. Sandoval, abogado y CEO de la firma, y de Liliana Burgos, ingeniera industrial y\u00a0<\/span>Quality\u00a0Control Manager<\/span><\/i>, cuyo compromiso condujo el proceso de certificaci\u00f3n a un cierre exitoso.<\/span>\u00a0<\/span><\/p>\n

                                          Cu\u00e1nto\u00a0tiempo\u00a0toma<\/span><\/b>\u00a0<\/span><\/p>\n

                                          La\u00a0respuesta\u00a0honesta: entre seis y\u00a0doce\u00a0meses para\u00a0una\u00a0organizaci\u00f3n\u00a0de\u00a0nuestro\u00a0tama\u00f1o.<\/span>\u00a0<\/span><\/p>\n

                                          La\u00a0etapa\u00a0que\u00a0no se\u00a0puede\u00a0acelerar\u00a0es la de\u00a0implementaci\u00f3n\u00a0y\u00a0generaci\u00f3n\u00a0de\u00a0evidencia. Un auditor\u00a0externo\u00a0no\u00a0eval\u00faa\u00a0intenciones;\u00a0eval\u00faa\u00a0registros. Necesita\u00a0ver\u00a0el\u00a0sistema\u00a0operando\u00a0durante\u00a0un\u00a0periodo\u00a0suficiente\u00a0para\u00a0juzgar\u00a0su\u00a0eficacia.\u00a0Quien\u00a0promete\u00a0una\u00a0certificaci\u00f3n\u00a0ISO 9001 \u201cen\u00a030 d\u00edas\u201d\u00a0est\u00e1\u00a0describiendo\u00a0un manual, no un\u00a0sistema\u00a0de\u00a0gesti\u00f3n.<\/span>\u00a0<\/span><\/p>\n

                                          Y el\u00a0certificado\u00a0no\u00a0cierra\u00a0el\u00a0proceso:\u00a0tiene\u00a0vigencia\u00a0de\u00a0tres\u00a0a\u00f1os, con\u00a0auditor\u00edas\u00a0de\u00a0seguimiento\u00a0anuales\u00a0y\u00a0una\u00a0recertificaci\u00f3n\u00a0completa antes del\u00a0vencimiento.\u00a0Volvemos\u00a0a\u00a0rendir\u00a0cuentas\u00a0cada\u00a0a\u00f1o.<\/span>\u00a0<\/span><\/p>\n

                                          Lo\u00a0que\u00a0s\u00ed\u00a0y lo\u00a0que\u00a0no<\/span><\/b>\u00a0<\/span><\/p>\n

                                          S\u00ed significa\u00a0<\/span><\/b>que nuestros procesos est\u00e1n definidos, controlados, medidos y verificados por un tercero independiente y acreditado.<\/span>\u00a0<\/span><\/p>\n

                                          No significa\u00a0<\/span><\/b>que garanticemos resultados legales. Ninguna norma puede hacerlo, y desconf\u00ede de quien lo insin\u00fae. La ISO 9001 certifica un sistema de gesti\u00f3n, no desenlaces de casos ni especialidad jur\u00eddica.<\/span>\u00a0<\/span><\/p>\n

                                          Pero en materia migratoria \u2014donde un documento tard\u00edo o un dato mal registrado puede costar a\u00f1os a una familia\u2014 la disciplina de proceso no es burocracia. Es una forma concreta de cuidar el caso de alguien.<\/span>\u00a0<\/span><\/p>\n

                                          Para colegas que lo est\u00e9n considerando<\/span><\/b>\u00a0<\/span><\/p>\n

                                          Tres cosas que har\u00edamos igual:<\/span>\u00a0<\/span><\/p>\n

                                            \n
                                          1. Empezar por los procesos que tocan al cliente, no por los documentos que exige la norma. La norma se acomoda al negocio, no al contrario.<\/span>\u00a0<\/span><\/li>\n<\/ol>\n
                                              \n
                                            1. Nombrar un responsable real, con tiempo asignado. La calidad \u201cde todos y de nadie\u201d no sobrevive a un mes ocupado.<\/span>\u00a0<\/span><\/li>\n<\/ol>\n
                                                \n
                                              1. Tratar la auditor\u00eda interna como el ensayo general. Los hallazgos propios son gratis; los del auditor externo, no tanto.<\/span>\u00a0<\/span><\/li>\n<\/ol>\n

                                                Gracias a nuestro equipo de profesionales, que sostuvo el trabajo diario mientras constru\u00eda el sistema. Y a nuestros clientes: esta certificaci\u00f3n es, en el fondo, una promesa que ahora alguien m\u00e1s verifica.<\/span>\u00a0<\/span><\/p>\n

                                                #ISO9001 #CalidadCertificada #LeyDeInmigraci\u00f3n #Gesti\u00f3nDeLaCalidad #ServiciosLegales<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

                                                La Firma Carlos E. Sandoval P.A.\u00a0ahora\u00a0trabaja\u00a0bajo\u00a0una\u00a0norma\u00a0internacional\u00a0de\u00a0calidad: \u00bfqu\u00e9\u00a0significa\u00a0para\u00a0usted?\u00a0 Carlos E. Sandoval, P.A.\u00a0\u00a0obtuvo\u00a0la\u00a0certificaci\u00f3n\u00a0ISO 9001:2015\u00a0de\u00a0su\u00a0Sistema de\u00a0Gesti\u00f3n\u00a0de la Calidad,\u00a0otorgada\u00a0por\u00a0Bureau Veritas\u00a0con\u00a0acreditaci\u00f3n\u00a0ONAC. El\u00a0alcance\u00a0certificado\u00a0cubre\u00a0la\u00a0prestaci\u00f3n\u00a0de\u00a0servicios\u00a0especializados\u00a0para\u00a0procesos\u00a0migratorios\u00a0de\u00a0los\u00a0Estados\u00a0Unidos.\u00a0 Suena\u00a0t\u00e9cnico. Pero\u00a0detr\u00e1s\u00a0de\u00a0esas\u00a0siglas\u00a0hay algo\u00a0muy\u00a0concreto\u00a0para\u00a0quien\u00a0conf\u00eda\u00a0su\u00a0caso\u00a0migratorio\u00a0a un abogado: la forma\u00a0en\u00a0que\u00a0la\u00a0firma\u00a0trabaja\u00a0fue\u00a0revisada,\u00a0documentada\u00a0y\u00a0verificada\u00a0por\u00a0un auditor\u00a0externo\u00a0e\u00a0independiente.\u00a0 \u00a0 \u00bfQu\u00e9\u00a0es la ISO 9001?\u00a0 La ISO 9001 es la norma\u00a0internacional\u00a0de\u00a0referencia\u00a0para\u00a0sistemas\u00a0de\u00a0gesti\u00f3n\u00a0de la\u00a0calidad. La publica la…<\/p>\n","protected":false},"author":12,"featured_media":8078,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[15],"tags":[435,433,436,434,432],"post_series":[],"class_list":["post-8074","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar","tag-calidadcertificada","tag-gestiondelacalidad","tag-iso9001","tag-leydeinmigracion","tag-servicioslegales","entry","has-media"],"yoast_head":"\nCarlos E. Sandoval, P.A. obtuvo la certificaci\u00f3n ISO 9001:2015 - Carlos Sandoval<\/title>\n<meta name=\"description\" content=\"Carlos E. 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